Accessibility
Accessibility statement
Accessibility statement for koud.fi under the Finnish Act on the Provision of Digital Services (306/2019). Updated 2026-04-27.
1. Scope
This statement covers the website at koud.fi and its sub-domains. Koud Oy has prepared this statement based on a self-assessment carried out on 2026-04-27.
2. Conformance level
The site is designed to meet Web Content Accessibility Guidelines 2.1, level AA. Most of the site conforms. We aim to fix any discovered gaps within a reasonable time.
3. Non-accessible content
The website is not yet fully compliant with the accessibility requirements. Known gaps:
- Migrated blog imagery: blog and case cover images have alt text, but some in-body images in older articles still lack it. We address the rest as part of finishing the blog migration.
- Cal.com booking calendar: accessibility of the embedded calendar is the responsibility of Cal.com. The user opens the calendar by an explicit click; the booking can also be made by emailing info@koud.fi.
- Embedded maps: the OpenStreetMap embed may not be fully keyboard-navigable. Office address and contact details are available in plain text as well.
4. Alternative ways to reach us
If website content is not accessible to you due to an accessibility issue, you can:
- email info@koud.fi,
- call our sales or leadership contacts (numbers listed on the contact page),
- visit the office at Kalevantie 2, 33100 Tampere, Finland (by appointment).
5. Feedback
We continuously work to improve accessibility. If you spot an accessibility issue, please tell us:
Email: tietosuoja@koud.fi
Response time: we aim to reply within two weeks.
6. Supervisory authority
If you are not satisfied with our response, or if you do not get a reply within two weeks, you can submit a complaint to the Regional State Administrative Agency for Southern Finland, which supervises accessibility compliance for digital services.
Regional State Administrative Agency for Southern Finland
Accessibility Supervision Unit
saavutettavuusvaatimukset.fi
Email: saavutettavuus@avi.fi